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Our Guarantee

Prior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed Optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection.

We are so confident that you will be 100% satisfied with our product  that  we  offer a  30-day money  back   guarantee against prescription accuracy.

If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy. Our frames are covered under a 1 year warranty against manufacturers' defects.

No exchanges or refunds on custom orders. Custom order is define as any frame and/or lens option that is not listed on our site.

*** Frame only purchases can be exchanged not refunded. ***

Eyeglassdirect will provide a free return shipping label (Valid for 10 days) for all exchanges
If you need an exchange please contact us either by phone or email.
Phone: 1-866-536-7790
E-mail: info@eyeglassdirect.com

 
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