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Home --> Privacy Polict
Privacy Policy
At Eyeglassdirect.com protecting your privacy is one of our main concerns. Therefore, the information supplied by you will only be used to process your order and provide you with a hassle-free shopping experience. In addition, we will make every effort to enhance our services, products and promotions for added value to you. In addition, Eyeglassdirect.com will not sell, trade or in any way distribute your personal information.

What information do we collect?
Eyeglassdirect.com collects information from you when you register with us, agree to the terms and conditions of the User Agreement, or subscribe to our newsletter. Information include your name, email address, mailing address, phone number, and credit card information. You may, however, visit our site incognito.

What do we do with your information?
The information we collect from you may be used in one of the following ways:

To personalize your experience so we can respond to your individual needs
To improve our website based on the information and feedback we receive from you
To improve customer service response
To process transactions
We will send you information and updates pertaining to your order. However, if at any time you would like to unsubscribe from receiving future contact, we include detailed unsubscribe instructions at the bottom of each email

How do we protect your information?
We implement a variety of security measures to maintain the safety and security of your personal information when you place an order or enter, submit, or access your personal information. First, we use a secure server. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted; and, it is only accessible by those authorized with special access rights to such systems (who are required to keep the information confidential as well). We use McAfee, and they validate the security of our site daily. For reference- https://www.mcafeesecure.com/RatingVerify?ref=www.eyeglassdirect.com&links=no
We use Authorize.Net is committed to providing its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud. More merchants trust Authorize.Net than any other payment gateway to process their ecommerce transactions securely. http://verify.authorize.net/anetseal/?pid=88925b77-62f0-4faa-a993-e804bc6fc51c&rurl=http%3A//www.eyeglassdirect.com/
Second, after a transaction, your private information (credit cards, social security numbers, financials, etc.) is not stored on our servers.

Do we disclose any information to outside parties?
No, Never, None of your information (whether public or private) will be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as delivery carriers and payment processors), so long as those parties agree to keep your information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Also, non-personally identifiable information may be provided to for marketing, advertising, or other uses.

What about cookies?
Cookies are small files that a site (or its service provider) transfers to your computer's hard drive through your Web browser (if you allow) that enable the site to recognize you and remember certain information.
We use cookies to help us:

Remember and process the items in your shopping cart
Understand and save your preferences for future visits
Keep track of advertisements; and
Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off completely, some of our services may not function properly. However, you can still place orders by contacting our Customer Care Cent4er at 1-800-315-4428, as we are more than willing to assist you.

Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act) as we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to those who are at least 13 years old, or older.

Terms and Conditions
Please also visit our Terms of Use page which establishes the use, verifies disclaimers, and covers limitations of liability governing the use of our website.

Changes to our Privacy Policy
If we make changes to our privacy policy, we will post those changes on this page.
 
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